This privacy policy explains how DUI Lawyer Toronto ("we", "us" or "our") collects, uses and protects personal information when you visit duilawyertoronto.ca or contact us through it. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and related principles of consent, openness and accountability.
What information we collect
We collect only the information we need to respond to you.
Information you give us. When you complete our contact form, we ask for:
- Your name
- Your phone number
- Your email address
- The type of charge you are facing
- A short message describing how we can help
If you call or email us directly, we collect the information you choose to share in that conversation.
Information collected automatically. Like most websites, our site may collect basic technical information when you visit, such as your browser type, device, the pages you view and the website that referred you. Where analytics tools or cookies are enabled, this information is used in aggregate to understand how the site is used and to improve it. It is not used to identify you personally. You can block or delete cookies through your browser settings, and the site will still work.
Why we collect it
We use your information to:
- Respond to your enquiry and arrange a consultation with our team
- Contact you by phone or email about the matter you raised
- Keep a record of our communications with you
- Understand how visitors use the site so we can improve it
We do not use your information for any other purpose without your consent, unless the law requires or permits it.
Submitting a form does not make you our client
Sending us a message through this website does not create a lawyer-client relationship. That relationship begins only once we have confirmed in writing that we will act for you and a retainer is in place.
Until then, please do not send confidential or sensitive details about your case through the website form or by email. A brief description of the charge and your contact details are enough for us to call you back. We will discuss the specifics with you directly and in confidence.
We do not sell your information
We do not sell, rent or trade your personal information to anyone. We do not share it with third parties for their own marketing.
Service providers
We rely on trusted service providers to run this website and our communications. These may include providers of email delivery, website hosting and analytics. They process personal information only on our behalf and only as needed to provide their services.
Some of these providers may store or process information on servers located outside Canada, including in the United States. When that happens, your information may be subject to the laws of that country, and authorities there may be able to access it under those laws. We choose providers that commit to protecting personal information appropriately.
How long we keep it
We keep personal information only as long as needed for the purpose it was collected, or as long as required by law or by our professional obligations. Enquiries that do not lead to a retainer are deleted or anonymized once they are no longer needed. Client files are kept in line with our record-keeping obligations as a law practice.
How we protect it
We use reasonable physical, administrative and technical safeguards to protect personal information against loss, theft and unauthorized access, use or disclosure. These include secure hosting, encrypted connections to our website and limiting access to people who need it.
No method of transmission over the internet is completely secure. That is one more reason to avoid sending confidential case details through the website before a retainer is in place.
Your rights
Subject to limited exceptions in the law, you have the right to:
- Access the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Withdraw your consent to our use of your information, subject to legal or contractual limits
To make a request, contact us using the details below. We may need to confirm your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in the law. Any changes will be posted on this page and take effect when they are posted.
Contact us
If you have questions about this policy or how we handle your personal information, please contact us:
- Email: info@duilawyertoronto.ca
- Mail: DUI Lawyer Toronto, 500 Yonge St, Toronto, ON M4Y 1X9
- Phone: 647-370-5179
You can also reach us through our contact page.